EasyEats knowledge base and support documentation.
Frequently Asked Questions
Why is my Clover Go not appearing in the Bluetooth search list?
Make sure the Clover Go is powered on and fully charged. If it still doesn't appear after 30 seconds, verify Bluetooth is enabled in your tablet's device settings, keep the reader within 5 feet during setup, and try toggling the reader's power off and on by holding the green button on the side.
Can I pair one Clover Go reader to multiple POS tablets?
The Clover Go pairs wirelessly to one tablet at a time. If you want to use it with a different tablet, disconnect or unpair it from the first device before selecting it in the EasyEats app on your second tablet.
What do the different lights mean on the Clover Go
|
Light color / pattern |
Meaning |
What to do |
|
Red, typically pulsing or blinking |
Battery is critically low |
Charge the reader before attempting pairing or payment. |
|
Red while connected to USB power |
Charging |
Leave it connected until the charging indicator changes to the fully charged state. |
|
Green |
Fully charged |
|
|
Blue blinking |
Ready to pair |
You need to pair in the EasyEats App. Go to settings, scroll to the bottom and change the cardpointe reader to the Clover Go. |
|
Blue, paired/steady status |
Connected to the phone or tablet |
The reader is available to accept a payment through. Start a checkout in the app. |
|
Multi-color / animated lights while a card is presented |
Payment interaction in progress |
Insert a chip card or tap a contactless card/device as prompted by the app. |
|
No lights |
Usually asleep to conserve battery, powered off, or fully charged and idle |
Normal State. Press the power button briefly. Connect power if it does not wake. Clover notes that status lights may not always display to preserve battery. |
|
Purple or red-to-purple |
Low Battery |
Charge it. If it persists, power-cycle it, remove any stale Bluetooth pairing, and retry to connect |